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Compliance Support Services

Regulatory compliance and controls are new topics for IT and groups are at various stages of learning what is needed to comply and how to make those processes efficient. As compliance requirements become better known and internalized, the potential for automation increases.

For example, on one hand, forms seem to exist for compliance. On the other hand, they are formalized documentation of processes that long have been needed in many cases to ensure that the proper activity is taking place, that there are the proper permissions, approvals, etc. Paper-based manual forms that are FAXed and sent inter-office mail can be reviewed for replacement with online workflow systems that not only enforce the movement and rules but also automate the generation, storage and retrieval of evidence for audits. Manual log review can be automated with monitoring and alerting tools not only for compliance but also to improve security postures.

Reviewing systems for changes can be automated with integrity management systems, thus improving security, availability and compliance. The list goes on and on of how prudent activity benefits compliance and security, not to mention operational benefits such as the aforementioned improvement in availability stemming from effective change management processes.

Regulatory compliance, security and even operational improvements are not mutually exclusive domains. Indeed, there is considerable overlap. In deciding where to invest time, resources and money, organizations must factor in all of the risks it faces, including compliance and security, when it is determining what risks need to be mitigated and how.

The need to continuously improve on all fronts will not go away and instead organizations must learn how to optimize investments with the relevant risks in mind moving forward.